Frequently Asked Questions
Can’t find what you’re looking for? Email support@chefboard.com.au.
Getting Started
What is ChefBoard?+
ChefBoard is a social-first food app that blends discovery (like a feed of recipes and creators) with powerful tools for meal planning, macro tracking, and shopping lists.
Is ChefBoard free?+
Yes—our core features are free during MVP+. We may introduce optional paid upgrades later, but we’ll always have a generous free tier.
Which platforms are supported?+
Web is available now. Mobile apps (iOS/Android) are planned after MVP+.
Account & Profile
How do I create an account?+
Sign up with email or social login from the landing page. You can add a profile photo and bio anytime from Profile → Edit.
I forgot my password—what do I do?+
Use Forgot password on the sign-in screen. We’ll email you a secure reset link.
How do I delete my account?+
Go to Settings → Privacy and choose Delete account. This permanently removes your profile and content after a short grace period.
Recipes & Posting
How do I post a recipe?+
Use Add Recipe to enter a title, description, ingredients, steps, and photos/video. You can publish publicly or keep it private as a draft.
Can I import recipes from websites or social media?+
Yes—paste a link from supported sites or TikTok/Instagram posts. We’ll pull the essentials; you can review and edit before saving.
How do I credit original creators when reposting?+
When sharing content you didn’t create, include the original link and tag the creator if possible. Our share flow prompts you to add proper credit.
My recipe photo/video won’t upload—help!+
Check your connection and file size/format. Try compressing large videos or converting HEIC to JPEG/PNG. If it persists, contact hello@chefboard.app.
Meal Planning & Macros
How do meal plans work?+
Save recipes, then add them to specific days. We’ll total your macros and generate a shopping list from the selected days.
Can I scale servings and see updated macros?+
Yes—adjust servings on the recipe or in the meal plan. Macros update automatically.
Do you support dietary preferences or allergies?+
You can filter by tags (e.g., vegan, gluten-free, dairy-free) and mark allergens to reduce exposure in recommendations.
Shopping List
How is the shopping list generated?+
It aggregates ingredients from your selected days and merges duplicates (e.g., “2 × 200g chicken breast” → “400g chicken breast”).
Can I edit the shopping list?+
Yes—check off items, change quantities, and add custom items. Your edits stay synced with that plan.
Privacy & Safety
Do you sell my data?+
No. We don’t sell personal data. See our Privacy Policy for details.
How do I report content or a user?+
Use the ••• menu on any post or profile and select Report. Our team reviews reports and may remove content or restrict accounts per our Terms.
How do I control who sees my posts?+
Set visibility during posting (Public, Followers, or Private) or change it later from the post’s ••• menu.
Billing (Future)
Will there be a premium plan?+
Possibly in the future. If we launch one, the free tier will remain useful. We’ll announce pricing and features clearly before any changes.
How do I cancel a subscription?+
If/when subscriptions launch: go to Settings → Billing and click Cancel. You’ll keep access until the end of the billing period.
Support
How do I contact support?+
Email support@chefboard.app. Include screenshots, your browser/app version, and steps to reproduce.
Where can I request a feature?+
We love feedback—email hello@chefboard.app with the subject “Feature request,” or drop it via the in-app feedback link (coming soon).